FAQs

Getting started with us is easy.

Click on 'Person' icon in the top right corner of the page.

Click ‘Create Account’.

Fill in the required fields - we'll need your name, email address and desired password (minimum length of password is 8 characters).

That’s it! You're now part of the ABARCY family!

Yes. However, you will have to use a different email address for each account that you create.

Login to your ABARCY profile.

On 'Account' page, click on 'View Addresses’ to view all your saved addresses.

Add Delivery Address:

If you haven’t added an address, click on the 'View Addresses' in ‘My Account’ page.

Click ‘Add a New Address’.

You will see an address form where you’ll be able to enter your First Name, Last Name, Mobile Number, City, Area, and Address Label.

This address will be selected as the default address.

To add multiple addresses, click on ‘Add a New Address’.

Edit Delivery Address:

 To edit an existing address, go to ‘My Account’ click on the 'View Addresses' and click on an 'Edit' button to edit or 'Delete' button to delete it.

An OTP is a “one time” password that is randomly generated so that the user can authenticate their mobile device.

At ABARCY, an OTP is sent to you when you change your mobile number or during the verification process at checkout.

In the unfortunate event that you misplace your phone, please contact customer service and change the mobile number linked to your ABARCY account.

Need help? Contact our customer support.

To delete your account, sign in to your ABARCY account, click 'My Account', access the 'Profile' tab then 'Delete Your Account'. Please read the Terms and Conditions carefully.

Please contact customer support to recover your account.

Simply type the name of the product that you’re looking for in the search bar.

The search bar can be found on the top of your page.

Use the search bar on left of your web page to look for any product of your interest.

Once the search results are available, you will find several filter options on the left.

You can get in touch with our customer support through WhatsApp or by filling form or send us an email and we'll check the possibility of stocking the product as soon as we can.

Search for the product of your interest and click on it to view the product page.

Scroll down the page to find the ‘Specification’ tab to view all the product specifications.

Search for the product of your interest and click on it to view the product page.

Scroll down the page to find the ‘Reviews’ tab to view all buyer reviews for the related product.

Your cart will consist of the products that you added by clicking on the 'ADD TO CART' button.

You have the option to view your cart by clicking on the 'BAG ICON' on the top right corner of the website.

At checkout you can apply yor coupon code.

If the coupon code is valid, your order summary will change to reflect the applied discount.

Happy Shopping!

You can view your shopping cart by clicking on the ‘CART
ICON ’on the top right corner of your web page.

On each item in the cart, you will see the ‘Remove’
label in the bottom right corner of the item. Click to remove it from
your cart.

You have the option to unsubscribe from our newsletter by clicking on the ‘Unsubscribe’ option at the bottom of the email.